The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It by Michael E. Gerber, HarperBusiness; updated edition, 1st edition April 12, 1995

“As a business, we help customers implement Web sites and information technology solutions built around their business systems and needs,” says Ben Jones, co-founder ofWebSanity. “The E-Myth concept is an incredibly valuable tool for helping make the concepts of business systems approachable for small businesses. For me, it was like having a personal business coach during WebSanity’s early days.”

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