Extending
Your Stay
Local
businesses make relocated professionals feel at home
by Tina Farmer
Advances in technology have made it increasingly easy for professionals
to live in one city and work in another. The globalization of
industry and commerce demands the relocation of management. The
free agent era in professional sports finds many athletes switching
jerseys and home teams on a seasonal basis. And, although there
are professionals who aspire to live out of their suitcases in
a luxury hotel, many are turning to extended stay accommodations
that offer the luxury of a hotel with the comfort of a residence.
In
St. Louis, professionals and their families can choose from a
variety of extended stay options, each focusing on easing the
transition, reducing stress and welcoming new residents to the
region. From a family needing a place to stay in the community
where they want to settle to an international business executive
here for training, there is a steady flow of people looking for
temporary housing solutions that fit their lifestyle and expectations.
The
extended stay concept is making its way into revitalized hotel
and apartment properties, but also into newer developments such
as Clayton on the Park. Generally located near or in a city’s
center, they feature furnished and unfurnished rooms and suites,
and apartments available for any length of stay.
“Our
first priority is making our clients truly feel at home, whether
they’re staying for one day, one month or one year,”
says Micarl Hill, general manager of Clayton on the Park, a mixed-use
property overlooking Shaw Park. “But we are ambassadors
of Clayton and the St. Louis region as well. We have such a vibrant
city, there is always so much happening and something for every
taste,” he explains. “Helping our clients find their
niche is one of the challenges – and rewards – of
the job.”
“We
are a part of the Clayton community, and we host events and offer
specials to keep the positive buzz going,” says Hill. “We
have a number of packages that combine charitable and just for-
fun events with a hotel stay.” In fact, it’s that
integration of city ambassador and personal assistant that Hill
thinks sets Clayton on the Park apart.
“We
work with a number of major corporations in the St. Louis area,
offering fully furnished extended stay suites and apartments in
addition to traditional hotel accommodations,” says Hill.
Clayton on the Park is also the in-season home to several professional
athletes, and a favorite of many Rams and Cardinals players. “The
players like to be near that city energy, I think,” he asserts,
“with all the conveniences and entertainment nearby. At
the same time, we respect their needs and guard their privacy.”
There
are also many developments that emphasize the short term lease,
from a 30-day minimum, and include both furnished and unfurnished
options. Gentry’s Landing, with views overlooking the Riverfront
and Arch grounds, as well as a rooftop patio and pool, is a popular
example of this.
Property
manager Julie McCann feels that the view and location –
within walking distance to the Arch grounds, baseball and football
stadiums and the Metro – are a definite perk of staying
at Gentry’s Landing. “We have several couples that
come back every year for baseball season,” she says. “But
we also host a lot of visiting professors and students as well.
They appreciate the restaurants, services and stores available
in the building’s lobby or down the block. That, and the
24-hour concierge, is something apartment complexes, even those
permitting short-term leases, can’t typically offer.”
Finally,
there are a few companies that work with a number of St. Louis
developments, almost as a broker, to place residents in newly
developed and established communities. The Hampton Corporate Suites
developed this extended stay concept with a small nationwide network
almost fifteen years ago and it is constantly evaluating and expanding
its services.
Brenda
Hampton, founder and owner of Hampton Corporate Suites, saw a
need for short-term leasing options while working as a property
manager and dealing with temporary employees. Typically, these
employees were brought to St. Louis for several months to work
on large projects. They didn’t want to buy furniture or
sign a yearlong lease; they also didn’t want to deal with
contract negotiations, neighborhood research and looking at apartment
after apartment. “We talk to our clients in-depth,”
Hampton explains, “from the right school district to the
state of- the-art gym complex, I know which community will satisfy,
even exceed, my client’s needs and preferences.”
Hampton
and her staff are also experienced in providing assistance to
families with special needs. “We have several apartments
available near local hospitals for families with seriously ill
loved ones or those awaiting transplants,” says Hampton.
The staff works to ensure that all special requirements are addressed,
from a deep cleaning of the unit to setting up areas for medical
equipment to prepared meals that accommodate dietary restrictions.
“It’s very gratifying for all of us,” says Hampton,
“to help people and make them feel relaxed and at home when
they are dealing with so much stress and uncertainty.”
The
Hampton Suites has also established a third-party network, allowing
Hampton and her staff to serve clients nationwide; locally, they
serve a number of international clients. “When someone moves
in, their home is ready for them, fully stocked with food, paper
and personal products – everything they need to move right
in,” says Hampton. “Our staff is savvy to the needs
of international clients. For example, we make sure their kitchen
has the appropriate cooking utensils and their refrigerator is
stocked with the types of snacks and foods they prefer. We are
sensitive to their cultural and individual needs. In fact, we
treat all our clients with the same sensitivity.”
When
an individual or family relocates, whether temporarily or permanently,
it creates stress and, often, anxiety. In our increasingly mobile
and global community, extended stay accommodations can help to
ease this transition. From “welcome home” baskets
filled with personalized snacks and gift items to a reservation
at the hippest new restaurant, the attention to personal service
and luxury accommodations is making a lot of new St. Louis residents
feel right at home, for as long as they stay.
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