The
latest version of the MyDoom computer worm caused disruptions
among Internet search engines recently, just as the search engine
company Google lit up its new site offering details of the impending
IPO.
It
is not clear whether the attacks were timed to correspond with
the Google launch, as the source of the MyDoom worm and its variants
is still unknown. What is known, however, is the terrible toll
computer viruses and worms take on businesses and governments
around the globe.
The
SCO Group – a controversial software company that was the
target of the original MyDoom attacks – estimates that the
first attack caused more than $1 billion in lost productivity
and damage to businesses worldwide.
This
figure, though, is just a drop in the bucket. Last year’s
Blaster and SoBig virus attacks caused delays in Amtrak trains,
closed banks in Norway, and caused the Federal Reserve Bank and
departments at several state governments to shut down in order
to deal with infected machines. Cost estimates associated with
these problems are staggering.
In
a world that is increasingly dependent on computer systems and
the Internet, such attacks are tantamount to large-scale global
terrorism. Often, when the culprit is found it turns out to be
a teenage hacker with a private vendetta against Microsoft or
some other computer giant. These malicious programmers think they
are being clever, and probably get an ego boost from the worldwide
havoc their deeds are causing.
The
effect can be compared to an army of vandals running around randomly
slashing tires on cars all over the world. It’s not as though
they have a personal grudge against their victims – the
object is simply to cause as much chaos and destruction as possible.
As
if this weren’t enough, companies continue to loose productivity
due to the constantly increasing amount of “spam”
that hits their servers. Some of these are e-mails generated by
virus attacks, but more and more they are advertisements for everything
from black market Viagra to bogus diplomas and ubiquitous porn
and gambling sites.
A
recent survey of employees at Fortune 500 companies found that
workers lose an average of 15 minutes a day dealing with unwanted
e-mail messages, an average of nearly 30 such messages per worker
per day. It is estimated that these companies will lose $1,934
for every employee in 2004 because of spam.
Spam
filters and other anti-spam technologies can catch some of the
messages, but right now the spammers are winning this battle.
According to Postini Inc., a spam filtering company, spam currently
accounts for more than 70 percent of total e-mail volume worldwide.
As an example, in May 2004, Bethesda, Md.-based hotel and hospitality
services firm Marriott International fielded 22.2 million inbound
messages and blocked 14.5 million. You do the math.
Now,
I have been a fan of computers for a long time, I’ve had
e-mail longer than most, and have built and managed dozens of
Web sites in the past 10 years. I’ve also seen my home computer,
just days out of the box from the factory, crippled by a malicious
virus I had no way of thwarting. What is the solution? Please
send me a good, old-fashioned handwritten note if you have the
answer.
Regards,
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